Privacy Policy – ey441 Online Gaming Platform
ey441 is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
This Privacy Policy describes how ey441 ("ey441," "we," "us," or "our") collects, uses, stores, and discloses personal information in connection with your use of the ey441 online gaming platform. By registering on or using the ey441 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy is compliant with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
- 1. Who We Are
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Legal Basis for Processing
- 5. Sharing Your Information
- 6. Cookies and Tracking
- 7. Data Retention
- 8. Data Security
- 9. Your Rights Under RA 10173
- 10. Children's Privacy
- 11. Cross-Border Transfers
- 12. Changes to This Policy
- 13. Contact Our DPO
1. Who We Are
ey441 is an online gaming and entertainment platform operating under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR), providing casino games, sports betting, live dealer tables, and fishing arcade games to registered players in the Philippines. The ey441 platform is accessible via the website at ey441.com and through the official ey441 mobile application.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), ey441 acts as the Personal Information Controller (PIC) in respect of the personal data you provide when registering for and using the ey441 platform. As PIC, ey441 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
ey441 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. Contact details for the ey441 DPO are provided in Section 13 of this Policy.
ey441 is the Personal Information Controller for all personal data collected through the ey441 platform. All data protection inquiries, access requests, and complaints should be directed to the ey441 Data Protection Officer using the contact details in Section 13. ey441 is registered with the National Privacy Commission (NPC) of the Philippines as required under RA 10173.
2. Information We Collect
ey441 collects personal information from you in several ways — directly when you register or interact with the platform, automatically through your use of the platform, and from third parties where permitted by law. The categories of personal data ey441 collects include:
2.1 Registration and Identity Data
When you create an ey441 account, we collect your full legal name, date of birth, nationality, residential address, email address, and mobile number. This information is required to create and maintain your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
2.2 Identity Verification Documents
To comply with Philippine anti-money laundering regulations and PAGCOR requirements, ey441 may collect copies of government-issued identification documents such as your Philippine Passport, UMID, SSS/GSIS ID, Driver's License, Voter's ID, or PhilSys National ID. We may also collect proof of address documents and proof of payment method ownership.
2.3 Financial and Transaction Data
ey441 collects records of all financial transactions conducted through your account, including deposit amounts, withdrawal requests, payment method details (such as GCash account references, PayMaya account references, BPI, BDO, or Metrobank account details), transaction timestamps, and transaction identifiers. Full payment card or bank account numbers are not stored by ey441 — these are handled directly by our payment processing partners.
2.4 Gaming Activity Data
ey441 collects detailed records of your gaming activity on the platform, including games played, wager amounts, game outcomes, session durations, and betting history across all ey441 products including Blackjack, WM Live, Caishen Wins, Monkey King Fishing, Ice and Fire, Ganesh Gold, and the ey441 sports betting section. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
2.5 Technical and Device Data
When you access the ey441 platform, we automatically collect technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, time zone, and unique device identifiers. This information is used for security monitoring, fraud prevention, and platform optimization.
2.6 Communications Data
ey441 retains records of all communications between you and ey441 support staff, including live chat transcripts, email correspondence, and any documents or screenshots you submit in connection with a support request or dispute.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, nationality, address | Account creation, KYC verification |
| Verification Documents | Passport, UMID, Driver's License | AML compliance, age verification |
| Financial Data | GCash reference, transaction history | Payment processing, fraud prevention |
| Gaming Data | Bets placed, games played, session time | Account management, responsible gaming |
| Technical Data | IP address, device ID, browser type | Security, fraud detection |
| Communications | Support chat logs, email records | Customer service, dispute resolution |
3. How We Use Your Information
ey441 uses the personal data we collect for the following purposes:
- Account Management: To create, maintain, and administer your ey441 account, including processing deposits and withdrawals, updating account details, and managing account security;
- Identity Verification: To verify your identity and age (21+) in compliance with PAGCOR requirements and Philippine anti-money laundering regulations;
- Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
- Regulatory Compliance: To meet our obligations under Philippine gaming regulations, anti-money laundering laws, and tax reporting requirements;
- Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the ey441 platform;
- Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion;
- Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
- Platform Improvement: To analyze usage patterns and improve the performance, features, and user experience of the ey441 platform;
- Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time;
- Legal Proceedings: To establish, exercise, or defend legal claims in connection with your use of the ey441 platform.
ey441 will only send you marketing communications if you have opted in during registration or subsequently through your account settings. You can withdraw your consent to receive marketing communications at any time by updating your notification preferences in your ey441 account or by contacting our support team. Opting out of marketing will not affect the delivery of transactional communications such as deposit confirmations and withdrawal notifications.
4. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, ey441 processes your personal data on the following legal bases:
- Contractual Necessity: Processing is necessary for the performance of the contract between you and ey441 — specifically, to operate your account, process transactions, and deliver gaming services;
- Legal Obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and tax reporting obligations;
- Legitimate Interests: Processing is necessary for ey441's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, provided these interests are not overridden by your rights and freedoms;
- Consent: For marketing communications and certain non-essential cookies, ey441 relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
5. Sharing Your Information
ey441 does not sell your personal data to third parties. We may share your personal information with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
5.1 Payment Service Providers
ey441 shares necessary financial data with payment processors including GCash, PayMaya, and partner banks (BPI, BDO, Metrobank) to facilitate deposits and withdrawals. These providers process your data solely for payment purposes and are bound by their own privacy policies and applicable financial regulations.
5.2 Identity Verification Providers
ey441 may engage third-party KYC and identity verification service providers to assist with the verification of your identity documents. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.
5.3 Regulatory and Law Enforcement Authorities
ey441 is required by Philippine law to disclose certain player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement agencies upon receipt of a lawful request or court order. ey441 will notify you of such disclosures where legally permitted to do so.
5.4 Technology and Platform Service Providers
ey441 works with technology partners including game software providers, cloud hosting services, and customer support platform providers. These partners access personal data only to the extent necessary to provide their services to ey441 and are bound by data processing agreements that require them to maintain appropriate security and confidentiality standards.
ey441 will never sell, rent, or trade your personal information to third-party advertisers, data brokers, or any other commercial entity for their own marketing or commercial purposes. Your data is used exclusively to operate the ey441 platform and to comply with our legal obligations.
6. Cookies and Tracking Technologies
The ey441 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze platform usage. The following types of cookies are used on the ey441 platform:
- Essential Cookies: Required for the ey441 platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality;
- Functional Cookies: Used to remember your preferences such as language settings, display preferences, and responsible gaming limit configurations;
- Analytics Cookies: Used to collect aggregated, anonymized data about how players use the ey441 platform, helping us identify areas for improvement. These are only set with your consent;
- Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the ey441 platform.
You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the ey441 platform. For detailed information on the specific cookies used by ey441, please refer to the cookie settings panel available on the ey441 platform.
7. Data Retention
ey441 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Account and Identity Data | 5 years after account closure | PAGCOR regulations, AMLA |
| KYC Documents | 5 years after account closure | Anti-Money Laundering Act |
| Financial Transaction Records | 5 years from transaction date | BIR regulations, AMLA |
| Gaming Activity Records | 3 years after account closure | PAGCOR requirements |
| Support Communications | 2 years from last interaction | Legitimate interests |
| Marketing Consent Records | Until consent is withdrawn + 1 year | RA 10173 accountability |
Upon expiry of the applicable retention period, ey441 will securely delete or anonymize your personal data in accordance with industry-standard data destruction practices. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any identifiable individual.
8. Data Security
ey441 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:
- Encryption: All data transmitted between your device and the ey441 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored in ey441 databases is encrypted at rest;
- Access Controls: Access to personal data within ey441 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and regular security training;
- Two-Factor Authentication: ey441 supports and encourages the use of two-factor authentication (2FA) for all player accounts to provide an additional layer of security;
- Fraud Monitoring: ey441 operates continuous automated monitoring systems to detect unusual account activity, unauthorized login attempts, and potential data breaches;
- Regular Security Audits: The ey441 platform undergoes regular security assessments and penetration testing to identify and remediate potential vulnerabilities.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ey441 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required under RA 10173. Where the breach is likely to result in a high risk to affected individuals, ey441 will also notify affected players directly without undue delay, providing details of the nature of the breach and the steps being taken to address it.
9. Your Rights Under RA 10173
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ey441. To exercise any of these rights, please contact the ey441 Data Protection Officer using the details in Section 13.
You have the right to be informed of how your personal data is being collected and processed by ey441, including the purposes and legal basis for processing.
You have the right to request a copy of the personal data ey441 holds about you, along with information about how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data ey441 holds about you.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on ey441's legitimate interests.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ey441 has violated your data privacy rights.
ey441 will respond to all data subject rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case ey441 will notify you of the extension and the reasons for it. ey441 will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.
10. Children's Privacy
The ey441 platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. ey441 does not knowingly collect personal data from individuals under the age of 21.
If ey441 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the personal data collected, and return any deposits to the original payment method where technically feasible. If you believe that a minor has registered on the ey441 platform, please contact our support team immediately using the contact details in Section 13.
ey441 uses a combination of registration data verification, KYC document checks, and automated age verification tools to prevent access by individuals under 21 years of age. Any attempt to circumvent these controls by providing false age information constitutes a material breach of the ey441 Terms & Conditions and may be reported to relevant authorities.
11. Cross-Border Data Transfers
In the course of operating the ey441 platform, your personal data may be transferred to and processed in countries outside the Philippines — for example, where ey441's technology partners or game software providers maintain their servers or operations. ey441 ensures that any such cross-border transfers of personal data are carried out in compliance with the requirements of the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations.
Specifically, ey441 ensures that cross-border transfers are made only to countries or organizations that provide an adequate level of data protection, or where appropriate safeguards are in place such as contractual data processing agreements that impose obligations equivalent to those required under Philippine law. Where required, ey441 will obtain your consent before transferring your personal data outside the Philippines.
12. Changes to This Privacy Policy
ey441 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, ey441 will notify registered players by posting a prominent notice on the ey441 platform or by sending a notification to the email address associated with your account.
The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the ey441 platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. We encourage you to review this Privacy Policy periodically. The "Effective Date" displayed at the top of this page indicates when the Policy was last updated.
13. Contact Our Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ey441, please contact the ey441 Data Protection Officer. All data subject rights requests and privacy complaints will be handled by the DPO in accordance with the requirements of RA 10173.
Email: [email protected]
General Support: [email protected]
Platform: ey441.com
Response Time: Within 30 calendar days of receipt of your request.
Available: Monday to Friday, 9:00 AM – 6:00 PM (Philippine Standard Time)
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with ey441's response to your privacy concern. The NPC is the supervisory authority responsible for enforcing the Philippine Data Privacy Act of 2012.
How ey441 Protects Your Privacy
Beyond legal compliance, here are the practical steps ey441 takes every day to keep your personal data safe and your account secure.
End-to-End Encryption
Every connection to the ey441 platform is protected by TLS encryption. Your login credentials, financial data, and personal information are never transmitted in plain text.
RA 10173 Compliant
ey441 is fully compliant with the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission and maintain a dedicated Data Protection Officer.
No Data Selling — Ever
ey441 will never sell, rent, or trade your personal information to advertisers or data brokers. Your data is used exclusively to operate your ey441 account and meet legal obligations.
GCash & PayMaya Security
ey441 never stores your full GCash or PayMaya account credentials. Payment references are handled by our certified payment processing partners under their own security frameworks.
Minimal Data Collection
ey441 collects only the personal data that is strictly necessary for account operation, regulatory compliance, and platform security. We do not collect data speculatively or beyond what is needed.
Breach Notification Ready
In the unlikely event of a data breach, ey441 is prepared to notify the NPC within 72 hours and affected players without undue delay, in full compliance with RA 10173 requirements.
Now that you understand how ey441 handles your personal data, you can play with confidence. Register your free account today and experience the ey441 difference — secure, transparent, and built for Filipino players.
Must be 21 years or older to register. Play responsibly. Terms & Conditions apply.
⚠️ 21+ Age Restriction & Responsible Gaming
ey441 is strictly for players aged 21 and above, in accordance with Philippine gaming regulations. Gaming is entertainment — not a financial strategy. Set limits, play within your means, and take breaks when needed. Visit our Responsible Gaming page for tools and support resources available to all ey441 players.